How does the free first month work?
See your site in 2 minutes, claim it in one tap, and your first month is on us, with no card to start. Go live on your own domain and use everything on your plan. Around day 21 we send a “first month so far” report; add a card if you want to keep going. If you don’t, your site pauses politely and everything stays yours.
Is there a contract?
No. Plans are month-to-month, and you can cancel in two taps in Growth HQ or by sending us a text. No exit fees, no retention calls. Yearly plans are optional (pay for 10 months, get 12) and never auto-renew silently: we remind you 30 days before, and if you do nothing the plan rolls to monthly.
Are there setup fees or hidden costs?
No setup fee, no admin or carrier surcharges, and no cut of your sales. Texts, call minutes and AI chats have generous fair-use limits; we tell you at 80%, and overage is capped so a busy month never surprises you. Ad spend (if you add managed ads) goes straight to Google, never marked up.
What’s a “small edit”, and what’s a bigger change?
Small edits are anything on an existing page: hours, prices, a special, a photo, a new menu item, a line of copy. They’re live the same day, most in minutes. A bigger change is a new page or section; Hype includes one a month, Headliner four, and on Launch it’s a flat add-on.
How do the guarantee credits work?
If we miss any of the four promises in a month, that month’s plan fee comes off your next bill automatically. Growth HQ shows every missed call, every review and every change, with the time we handled it, so you can check us.
Can I switch plans?
Anytime, in Growth HQ. Upgrades start straight away; downgrades take effect at your next bill. Founding customers keep founding pricing on whichever plan they move to.
Do you take a cut of my orders or bookings?
Never. Not on orders, bookings, deposits or tips, on any plan. Card fees from your payment provider are passed through at cost.
What happens if I leave?
You take everything: your domain, Google profile, ad accounts, content, photos, leads and reviews, exported in one tap. Your site keeps running for 30 days while you move, and we remove ourselves from your Google profile. If you want the design itself, you can buy a static copy.